CUSTOMER SERVICE


Ordering process
 

1. To purchase a piece, simply click on the « Add To Cart » link button.        

2. To view and modify the list of items in your shopping cart anytime, click the
« Cart » link button on the top right corner of your screen.
You can modify the quantity, delete an item or click on the « Checkout » link button
to confirm your order.

3. Confirm the final total, taxes included if applied and delivery, by clicking on the
« Proceed To Checkout » link button.
You will then be referred to the Paypal secure Web site to complete the transaction.

Once you have paid your order, you will receive a confirmation e-mail with an
estimated shipping date.

If you have any question concerning the status of your order or regarding our jewelry,
please e-mail or call us:


info@harakiridesign.com
514-596-1184

 

Guarantee and return
 

If you are unsatisfied with your jewelry, we can exchange it within 15 days of the
purchase (excluding shipping cost).

*All items for return or exchange must have a Return Merchandise Authorization (RMA)
number. RMA numbers can be obtained by emailing or calling us.
Once you have received your RMA please take care to follow the instructions
emailed to you.

*We request that all goods are returned complete and carefully packed in its original
box, within 15 days of the date of your purchase.

*We do not insure any lost goods during transportation.

*There is no refund.

*Do not return your jewelry until you have received a file number.